Endless Power with Don's Electric
Established in 1989, Don's Electric Service, Inc. is a family-owned and operated electrical contractor that has been serving the Metro Detroit area for over three decades. Our commitment to customer satisfaction has made us one of the top residential electrician services in the area. We provide electrical and generator installation, repair, and maintenance services for both residential and commercial clients. Our team is led by a Master Electrician, ensuring the highest quality of service.
Residential Electrical Services
At Don's Electric, we offer a range of professional residential electrical services, including remodeling, new construction, minor and major repairs, and more. Our skilled electricians are trained to identify and solve any electrical issues quickly and efficiently, ensuring your home's electrical system is safe and functioning properly.
Commercial Electrical Services
Our commercial electrical services include standby generators, security lighting, specialty circuits, and more. We understand the importance of having a reliable electrical system for your business, which is why we offer fast and efficient services to minimize downtime. Our team of experienced electricians has the knowledge and expertise to handle any commercial electrical project.
Generator Back-Up Systems
Power outages can be inconvenient and can even cause damage to your home or business. That's why we offer a variety of Generac standby generators to ensure you have power when you need it most. Our generators work automatically, providing you with peace of mind and ensuring your home or business is never without power.
Lighting & Ceiling Fans
At Don's Electric, we specialize in all types of fan installation, including fixtures, switches, wiring, and panels. We also offer a range of lighting services, including installation, repair, and maintenance. Whether you're looking to upgrade your home's lighting system or need repairs, our team of skilled electricians has the knowledge and experience to get the job done right.
Panel Replacements
If your electrical panel is outdated or unable to handle the demands of your home or business, it may be time for an upgrade. At Don's Electric, we offer panel replacements to ensure your electrical system is safe and functioning properly. Upgrading your electrical panel can provide you with greater functionality and peace of mind.
Maintenance & Repairs
Regular maintenance and repairs are essential to ensure your electrical system is functioning properly and safely. At Don's Electric, we offer maintenance and repair services for Generac generators and other major brands. Our team of skilled electricians can diagnose and repair any electrical issues quickly and efficiently, minimizing downtime and ensuring your electrical system is running smoothly.
At Don's Electric Service, Inc., we are committed to providing top-quality electrical services to our clients. Our team of skilled electricians is trained to quickly and sufficiently identify and solve any electrical issues, ensuring your home or business is safe and functioning properly. Contact us today to learn more about our services and how we can help you with your electrical needs.
Overall Quality of Work
Don's Electric has received rave reviews from multiple customers, with several mentioning the exceptional quality of their work. The electricians are described as professional, friendly, and knowledgeable, taking the time to explain everything to customers. The company's commitment to customer service is also highlighted, with the office staff being particularly praised. Angie, the office assistant, is described as having exceptional customer service skills, responding promptly to requests and going above and beyond to ensure customers are satisfied.
Consistency and Timing
The reviews also highlight the company's attention to detail and commitment to timeliness. Several customers mention that the electricians arrived on time and completed the work efficiently, with one customer even commenting that the install took only around 3.5 hours.
Communication
Good communication is also a key aspect of Don's Electric's service. Customers appreciate the technicians' ability to explain their work and answer questions, making them feel more comfortable and informed.
Conflict Resolution
However, there have been some instances where the company has fallen short. One customer, Laura D., had a disappointing experience when the company canceled their appointment at the last minute, citing that the customer's address was outside their service area. Another customer, Dan M., had to deal with a quote issue when the original technician was no longer with the company.
Conclusion
Overall, Don's Electric has a strong track record of delivering high-quality work and exceptional customer service. While there have been some instances of miscommunication and disappointment, the company seems to be committed to resolving these issues and improving its services.
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