Accurate Estimates, Expert and Quality Work, and Friendly Attitudes
Control, Power & Maintenance, Electric, Inc. (CPM) is a leading provider of electrical services, founded in June 1983. With over three decades of experience, we have been dedicated to delivering exceptional control systems for companies across the United States. Our team comprises highly skilled electricians and engineers with a combined total of over 250 years of experience in the electrical industry.
Our Services
Our team of experts provides a wide range of services, including:
Panel Fabrication and Services: Our panel fabrication division specializes in producing top-quality panels for various industries. Our experienced team ensures timely and efficient project execution.
Commercial and Industrial Power Installations: We specialize in providing high-quality, reliable, and efficient power installations for commercial and industrial clients. Our experienced electricians and engineers work closely with clients to meet their unique requirements.
Electrical/Controls Engineering: Our experienced engineers design and develop control systems and industrial automation technologies, including VFD applications and sensor technologies, Industrial PLC, HMI, and control systems.
Material Handling: We offer turnkey installations for material handling systems, including conveyor systems and warehouse integration. Our expertise in this area enables us to deliver efficient and reliable solutions.
HMI Design & Programming: Our team creates custom Human-Machine Interface (HMI) designs and programs them for optimal performance and ease of use.
Control System Upgrade: We review our clients' existing systems and design new control systems that meet the latest industry requirements and corporate standards.
Robot Cell Design and Custom Manufacturing: Our team designs and manufactures custom robot systems tailored to meet specific client needs, including robotic palletizing cells.
At CPM, we pride ourselves on delivering high-quality services to our clients. Our experience, expertise, and commitment to customer satisfaction set us apart from others in the industry. We are dedicated to providing excellent services, ensuring our clients receive the best possible solutions for their electrical needs.
Overall Experience
The two reviews highlight a mix of positive and negative aspects of the firm. On one hand, the 5-star review from Shannon Howard praises the company's employees for being "extremely nice people" and "extremely knowledgeable". They are also commended for being willing to go the extra mile to make customers happy.
On the other hand, the 1-star review from Danny Kilpatrick provides a stark contrast. He expresses concern about a specific employee, David Richardson, who he claims is unprofessional and disrespectful. Kilpatrick's review suggests that if a customer has a negative interaction with Richardson, they should not expect respectful treatment from the company.
Professionalism and Employee Behavior
It is clear that the company's professionalism and employee behavior are major factors in customer satisfaction. While one reviewer had a positive experience with the company's employees, another reviewer had a negative encounter with a single employee.
Lack of Respect
Danny Kilpatrick's review highlights a concern about a lack of respect from one of the company's employees. He claims that Richardson's behavior was unacceptable and suggests that customers should be aware of this potential issue.