Excellence in Electrical Solutions, Excellence in Customer Service
A Legacy of Excellence in Electrical Services
Since 1990, Willamette Electric, Inc. has been a trusted partner for commercial, industrial, and residential customers seeking reliable electrical solutions. Built on a foundation of integrity and driven by an unwavering commitment to excellence, we have consistently delivered exceptional service and transformative outcomes.
What Sets Us Apart?
Our skilled and dedicated team of professionals boasts extensive experience in all aspects of electrical work, encompassing:
- Commercial: Design, installation, and maintenance of all electrical systems for office buildings, retail spaces, and industrial facilities.
- Residential: Comprehensive electrical services for homes, from troubleshooting flickering lights to complete electrical system upgrades.
- Custom Designs: We collaborate with architects, engineers, and homeowners to bring unique electrical solutions to life.
- Emergency Services: Available 24/7 for urgent repairs and maintenance needs.
Our Core Values
Our values guide our interactions and underpin every project:
- Integrity: We prioritize honesty, transparency, and ethical practices in all our endeavors.
- Excellence: We are relentless in our pursuit of quality, delivering superior workmanship and client satisfaction.
- Customer Focus: We prioritize understanding your needs and providing solutions tailored to your specific situation.
- Teamwork: Our collaborative approach fosters creativity, fosters innovation, and ensures project success.
Our Commitment
At Willamette Electric, Inc., we are dedicated to:
- Providing our clients with customized solutions and innovative technologies.
- Maintaining open communication and clear expectations.
- Completing projects on time and within budget.
- Empowering our employees, investing in their professional development and fostering a positive work environment.
Positive Reviews
The majority of reviews for this electrician company are highly positive. Customers have reported doing business with them at the quoted price, having a great experience, and praising their responsiveness and punctuality.
Services and Quality of Work
Many reviewers have mentioned that the electricians are professional and do a great job. They are able to tackle various electrical tasks, including handling permits, and complete them in a timely manner. Customers have also appreciated the company's ability to send someone out on short notice, same day or next day.
Permit Process
A few reviewers have mentioned that the company handled the permit process for them, making it easier and less stressful. They were pleased with the extra effort the company put in to simplify this process.
Negative Reviews
However, there was one extremely negative review from Rachel Jacot, who gave the company a 1-star rating. She reported having a terrible experience with the company, stating that they did not provide an estimate beforehand and charged her an exorbitant amount for a short visit. She claimed that the electrician was here for 20 minutes, but was charged for two hours, with the company doubling her bill due to alleged travel time.