Let's solve your problem before it becomes a disaster
Empowering Reliable Electrical Infrastructure & Sustainable Energy Solutions
Energy Management Corporation (EMC) stands as a trusted partner, providing comprehensive solutions to maintain and optimize your electrical infrastructure. From motors and generators to voltage regulation and energy efficiency services, we empower organizations across diverse industries to keep the lights on and productivity running.
1. Equipment & System Solutions
- Comprehensive selection of electric motors, drives, generators, and surge protection devices.
- Custom-built turnkey systems for optimal performance and efficiency.
- Ongoing inventory management and technical support.
2. Comprehensive Services
- Motor and generator repair, reconditioning, and vibration analysis.
- Predictive maintenance and remote monitoring solutions.
- Comprehensive arc flash studies and power quality assessments.
- Engineering expertise in harmonic mitigation and energy efficiency solutions.
3. Engineering & Consulting
- Comprehensive energy system audits and recommendations.
- Detailed arc flash studies to ensure your safety and compliance.
- Thermography and power quality assessments for informed decision making.
4. Dedicated Support
- 24/7 technical support team of certified engineers and technicians.
- Extensive product knowledge and application expertise.
- Responsive emergency services to minimize downtime and mitigate costly disruptions.
Who We Help & Why Choose EMC?
EMC proudly serves a diverse clientele across industries, including:
- Utilities
- Manufacturing plants
- Healthcare facilities
- Data centers
- Government agencies
What sets us apart?
- Knowledge and Expertise: Decades of experience and in-depth understanding of electrical systems.
- Customer-Focused Approach: Personalized solutions and dedicated customer service.
- Proven Results: Reliable solutions that enhance energy efficiency, optimize performance, and maximize uptime.
Low-Quality Customer Service Experiences
The following reviews highlight several instances of poor customer service and disappointing experiences with Energized Management (EM), an authorized Generac generator repair center.
A customer, Jason Shaw, had a terrible experience with EM while scheduling a start-up for a new Generac generator. He was given short notice for the start-up, and when he arrived on-site, he was told that a gas technician was needed to adjust some items on the gas line. However, this technician never showed up, and the EM team failed to communicate with him about the status of the service. After multiple requests for a reschedule, Shaw was left frustrated and upset with the lack of communication and poor customer service.
Another customer, Shane Chow, had two bad experiences with EM. In his first instance, he set up an appointment to have his Generac generator repaired, but EM failed to follow up and left him waiting for weeks without any communication. When they finally called him back, they quoted him a high price for a diagnosis without even repairing the generator. Chow felt that this was a waste of his time and expressed disappointment with EM's customer service.
Positive Reviews
On the other hand, there were some positive reviews, highlighting good customer service and professionalism from EM. Marque Cawdor Marc praised EM for being courteous and helpful, even when a delay occurred with the shipment of an item. Kurt Williams, Tim Browne, and Abraham Paez also gave positive reviews, stating that EM provided great service, was willing to help, and knew their business.
