Treat every client and employee as family.
Our Story
At Caldwell Electrical Contractors, Inc., we've been dedicated to providing exceptional electrical, home technology, and security services to our clients since 1977. Founded by a small family-owned electrical contracting business, our company has evolved over the years to become the premier provider of smart home systems, home security systems, home theaters, and more. Our commitment to delivering top-notch service, combined with our passion for innovation, has earned us a reputation as one of the most respected companies in El Paso and New Mexico.
Our Values
At Caldwell, we believe that building trust is the first step in any successful relationship. This philosophy has guided our company since its inception. We strive to provide our clients with the best possible service, treating every client and employee like family. Our values are built on integrity, quality workmanship, and a commitment to exceeding our clients' expectations.
Our Services
We offer a wide range of services designed to enhance your lifestyle and provide a sense of security and comfort. Our services include:
- A/V Systems: From whole-house audio and video systems to private home theaters and distributed audio and video systems.
- Electrical Services: From residential and commercial electrical installations to electrical repairs and maintenance.
- Lighting & Shades: Motorized shades and drapery systems, lighting control systems, and lighting design services.
- Security & Fire: Customized security and fire protection systems designed to meet your specific needs.
- Smart Home Automation: Integrate multiple systems into a single, user-friendly interface with our personalized systems.
Our Process
At Caldwell, we understand that every project is unique, which is why we take a personalized approach to each and every project we undertake. Our process begins with a consultation, where we discuss your needs and propose the right set of systems to fit your budget. From there, we move on to design and documentation, where we carefully plan and design your system to ensure a seamless integration of all components. Finally, we execute your system, ensuring that every detail is taken care of with precision and attention to detail.
What Our Customers Say
Hear from our satisfied customers who have experienced the Caldwell difference firsthand:
- "Had a full security system plus Alexa built into master and outside patio. They sorted out all my wiring and organized it very well. Friendly group and very quick. Would recommend to family & friends." - Jory O.
- "Had a great experience with Caldwell Electric. Their quality of work and professionalism is unmatched. They were punctual and did a clean job. Great customer service in answering questions and explaining their work process. Highly recommend them for all your electrical work needs." - Erika G.
- "So happy I found Caldwell Electric! Professional workers, exceptional service, clean quality work. I appreciated the consistent communication throughout the entire process and was very happy that my work was able to be completed within days after receiving the detailed quote!" - Rachel L.
Exceptional Service and High-Quality Work
The reviewed customers have had consistently excellent experiences with Caldwell Electrical, a local electric company. They have provided premium service, prompt and thorough work, and exceptional professionalism throughout the entire process. The team's expertise and knowledge were praised, and their attention to detail and aesthetic considerations were noted. Customers have been highly satisfied with the quality of work, punctuality, and communication throughout the project.
Respectful and Friendly Staff
Many customers have mentioned the friendly and respectful demeanor of the staff at Caldwell Electrical. They have been patient, attentive, and eager to assist, providing valuable insights and recommendations to ensure customer satisfaction. The company's staff has been praised for being knowledgeable, helpful, and transparent, making them feel comfortable and informed throughout the process.
Professionalism and Attention to Detail
The reviews emphasize the importance of professionalism and attention to detail provided by Caldwell Electrical. The company's team has demonstrated technical expertise and proficiency in their work, handling delicate tasks with precision and care. They have also shown a commitment to providing a visually pleasing installation, hiding cables and seamlessly integrating equipment into the room.
Timely and Efficient Service
Customers have been impressed by the company's ability to complete work efficiently and on time. Many have appreciated the clear communication and scheduling processes, which have ensured a smooth and hassle-free experience.
Unsatisfactory Experience
However, one customer has reported a negative experience, citing poor communication and lack of follow-through on a quote. The customer was left without a response after initially requesting a quote and was frustrated by the lack of engagement.
