Ideal Service. Ideal Price. Ideal Guarantee.
Ideal Services has been providing top-notch comfort solutions to Las Vegas residents since 2001. We pride ourselves on offering comprehensive care for your home's heating, cooling, plumbing, and electrical needs. Our team of skilled technicians are dedicated to delivering reliable service and lasting solutions for every customer.
Our Commitment to Excellence
Our mission is to provide our clients with exceptional service, completed right the first time. We prioritize:
- Efficiency: Responding promptly and offering swift service.
- Quality: Delivering meticulous workmanship and utilizing high-quality parts.
- Transparency: Providing upfront pricing and clear communication every step of the way.
- Customer Care: Treating every client with respect and offering personalized attention.
Comprehensive Services
Ideal Services offers a comprehensive suite of services to address all your home's comfort needs:
**Air Conditioning
- AC Repair & Maintenance
- Installation & Replacement
- Refrigerant Top-up & Recovery
- Pre-season Inspections & Tune-ups
Plumbing
- Leak Detection & Repair
- Plumbing Installation & Repair
- Water Softener Installation & Repair
- Drain Cleaning & Unclogging
- Emergency Plumbing Services
Electrical
- Electrical Repair & Troubleshooting
- Lighting Installation & Repair
- Panel & Wiring Inspection & Repair
- GFCI & Outlet Installation
- Emergency Electrical Services
Heating
- Furnace & Heat Pump Repair & Maintenance
- Installation & Replacement
- Maintenance & Efficiency Upgrades
Water Heaters
- Repair & Installation of all Makes & Models
Our Promise
At Ideal Services, we stand behind our work with:
- 100% Satisfaction Guarantee: We are committed to your satisfaction and offer a money-back guarantee on all repairs.
- Free Estimates: We provide free estimates for all installations and most repairs.
- 24/7 Availability: Our courteous customer service representatives are available 24/7 to answer your questions and schedule appointments.
Positive Experiences
Ideal Services has received numerous positive reviews from satisfied customers. Many reviewers have praised the company's prompt and efficient service, with technicians arriving on time or earlier than expected. The company's technicians have also received high praise for their professionalism, politeness, and ability to explain complex issues in a clear and concise manner.
Negative Experiences
However, some reviewers have experienced poor service from Ideal Services. One reviewer reported that the technician did not arrive during the scheduled time frame and did not ask permission before making changes to their electrical system. Another reviewer had a poor experience with the company's customer service, stating that they were told to schedule another appointment after the technician had already left.
Summary
Ideal Services seems to excel in providing prompt and efficient service, with technicians who are professional and polite. However, some customers have experienced poor service, which highlights the importance of communication and customer service.