Protecting Your Home, One Outlet at a Time.
Passionate About Powering Your Home and Business
MSS-ORTIZ Electrical Services has proudly served Durham and the surrounding areas since 1984. We are a family-owned and operated business with over 70 years of combined experience, focusing on delivering top-notch electrical services to homeowners and businesses.
Our Expertise
Our skilled team of licensed electricians are experts in all aspects of electrical installations, repairs, and maintenance. We handle both residential and commercial properties, offering comprehensive services including:
Residential Services
- Outlet and circuit installation & repair
- Ceiling fan installation and repair
- Lighting installation & repair
- Electrical wiring and rewiring
- Home automation installations
- Panel upgrades and safety inspections
Commercial Services
- Comprehensive electrical contracting
- Generator installation & maintenance
- Security lighting installation and repair
- Data and voice wiring
- Energy efficiency assessments
Multi-Family Services
- Lighting installations and circuit breaker repairs
- Design and installation of electrical systems for new construction
- Troubleshooting and maintenance of existing electrical systems
At MSS-ORTIZ, we prioritize
- Customer satisfaction: We value open communication, transparency, and prompt service.
- Quality craftsmanship: Our electricians are meticulous and ensure every project is completed to the highest standards.
- Integrity: We uphold ethical practices and meet all local and national electrical codes.
- Community involvement: We are committed to supporting and enriching the communities we serve.
Overview of MSS-Ortiz Electrical Services
MSS-Ortiz Electrical Services has received overwhelmingly positive reviews from customers, with many praising their prompt and reliable service, efficient work, and excellent customer communication.
Positive Experiences
Many customers have had positive experiences with MSS-Ortiz Electrical Services, citing their professionalism, efficiency, and ease of scheduling. Several reviewers mentioned being impressed with the company's ability to provide quotes and complete work quickly, often at a lower cost than expected. The company's technicians, including John Stepto and John S, were praised for their expertise, kindness, and courtesy.
Customer Service
Tracy, the company's scheduler, was mentioned multiple times for her excellent communication and follow-up skills, making it easy for customers to schedule appointments and stay informed about their projects.
Electrical Work
MSS-Ortiz Electrical Services has completed a range of electrical projects, including installing outlets, switches, and 240V outlets, as well as outdoor lighting installation and electrical repairs. Customers have been satisfied with the quality of the work and the company's ability to complete projects efficiently.
Negative Experience
One customer, Scott Lyons, had a negative experience with the company, citing poor communication and a failure to show up for scheduled appointments.