Your trusted partner for all your electrical needs
Defined Electric brings light and power to homes and businesses across New Mexico. Family-owned and operated, we've proudly served the community since 2006, offering top-notch electrical services with a personalized touch.
Our Mission
Our mission is to provide professional, reliable electrical service to every customer, every time. We achieve this by:
- Hiring and nurturing highly skilled electricians: Our team undergoes extensive training and is certified to handle all your electrical needs safely and efficiently.
- Prioritizing customer satisfaction: We believe in open communication, transparency, and exceeding expectations.
- Offering comprehensive services: From installations and repairs to maintenance and inspections, we handle everything related to electricity.
- Serving the community: We are proud to be a local business that actively contributes to the well-being of our community.
What We Do
Defined Electric offers a comprehensive range of electrical services for both residential and commercial properties:
**Electrical Installations
- Installation of electrical systems for new construction or renovations.
- Upgrade and modernization of existing electrical systems.
- Installation of lighting solutions, including LED lighting.
- Installation of electric vehicle charging stations.
**Electrical Repairs and Maintenance
- Troubleshooting and repairing electrical issues.
- Repair of electrical devices and fixtures.
- Maintenance plans to prevent future electrical problems.
**Additional Services
- Inspections for safety and code compliance.
- Troubleshooting and repair of aluminum wiring.
- Service entrance installations and upgrades.
Why Choose Defined Electric?
With over 30 years of experience serving New Mexico, Defined Electric is your trusted electrical contractor. We offer:
- Experience and Expertise: Our team comprises highly skilled and certified electricians.
- Unwavering Commitment: We are dedicated to providing reliable and efficient service every time.
- Personalized Attention: We listen to your needs and work with you to find the best solutions.
- Competitive Pricing: We offer competitive rates and transparent billing.
Contact us today to schedule a consultation and discover the difference Defined Electric can make for you!
Positive Experiences
The reviews showcase a high level of satisfaction from customers who have used Defined Electrical's services. They praise the company's professionals for their Positive Responsiveness, Punctuality, Quality, Professionalism, and Value. The reviews highlight the company's ability to diagnose and solve complex electrical issues, and provide excellent customer service.
Negative Experiences
On the other hand, two reviews express dissatisfaction with the company's services. One customer, Natalie Olson, had a negative experience with Dennis, citing his defensiveness, lack of patience, and disrespect during a phone call. The customer felt belittled and disrespected, leading them to state that they would not be contacting the company in the future.
Another customer, Nika, had a poor experience when calling the company. She reported that they did not answer her call, and when she received a text message, the response was unprofessional and aggressive. The situation escalated, leading to threats and a police report.
