A Legacy of Quality Electrical Service in Albuquerque
Since 1995, Enchanted Services has proudly served the Albuquerque metro area with dependable, professional electrical services. Family-owned and operated, we prioritize excellent customer service, quality workmanship, and meticulous attention to detail on every project.
Expertise Across Diverse Projects
Our certified electricians have extensive experience in a vast range of electrical services, covering both residential and commercial properties. Whether you require:
- Residential Electrical Repair & Installation: We tackle everything from troubleshooting flickering lights to installing new wiring and lighting fixtures.
- Commercial & Industrial Solutions: We assist businesses with energy efficiency upgrades, complete electrical system installations, and ongoing maintenance.
- Lighting Design & Installation: Our experts illuminate your property with strategically placed landscape lighting, elegant outdoor lighting features, and stylish indoor lighting solutions.
Quality Workmanship Guaranteed
At Enchanted Services, we go beyond simply fixing the problem. We pride ourselves on delivering exceptional craftsmanship, ensuring your electrical system is safe, reliable, and efficient. We:
- Use top-quality materials and industry-leading practices.
- Provide clear and upfront pricing before any work begins.
- Treat your property with respect, leaving the area clean and organized.
- Communicate progress updates throughout the process.
Customer-Focused Approach
Our dedicated team prioritizes your needs and satisfaction. We:
- Respond promptly to inquiries and emergencies.
- Maintain open and honest communication throughout the process.
- Offer flexible scheduling and emergency services.
- Ensure your complete satisfaction with our work through comprehensive inspections and follow-up.
Poor Experience with ES
ES was contacted through Home Depot to provide an estimation, but failed to show up at the customer's address. The customer was left waiting without any contact or notification from the company.
Lack of Communication
The poor experience was due to the lack of communication and accountability from ES. The customer was left with no choice but to rate the service poorly due to the unprofessional behavior.
Expectations Not Met
The customer's expectations were not met, and they were left feeling frustrated and disappointed. This experience serves as a warning to others who may be considering using ES's services.
