Exceeding Expectations, Every Time.
Dixie Cares provides comprehensive and reliable electrical, plumbing, and HVAC services for residential and commercial properties in the Auburn, Columbus, and surrounding areas. We take pride in delivering exceptional customer service, meticulous workmanship, and transparent communication every step of the way.
Electrical Services
Our certified electricians are skilled in all aspects of electrical work, including:
- Diagnosing and repairing electrical issues
- Installing and maintaining lighting, outlets, and panels
- Performing safety inspections and upgrades
- Installing and maintaining generators and house fire protection systems
- Providing Tesla charging station installation services
Plumbing Services
Our licensed plumbers are experienced in:
- Detecting and repairing leaks and clogs
- Installing and repairing fixtures, including faucets, toilets, and water heaters
- Performing preventative plumbing maintenance
- Repairing sewer and water lines, including trenchless options
- Drainage system installation and repair
HVAC Services
Our certified technicians can:
- Repair and install all major heating and cooling systems
- Install and maintain ductless mini-splits
- Provide comprehensive tune-ups and inspections
- Repair and maintain indoor air quality systems
Why Choose Dixie Cares?
- Honest & Transparent: We firmly believe in clear communication and providing upfront estimates before any work begins.
- Skilled & Certified: Our technicians are highly trained and certified in their respective fields.
- Timely & Efficient: We prioritize efficiency and respect your time with accurate arrival windows and completion times.
- Customer Focused: Your satisfaction is our highest priority. We offer comprehensive warranties and stand behind our work.
Part of the Community
At Dixie Cares, we are deeply rooted in the communities we serve. We actively support local businesses and organizations, and are committed to providing quality services that enhance the lives of our neighbors.
Excellent Customer Service and Quality Work
The overall sentiment of these reviews is overwhelmingly positive, with customers praising the company's technicians, customer service, and quality of work.
Technicians' Expertise and Honesty
Many reviewers praised the technicians' expertise, honesty, and professionalism. They mentioned specific technicians, such as Josh, Dustin, Justin, and Nick, who went above and beyond to ensure that the customers' needs were met.
Quick Response and Resolution
Several reviewers praised the company's quick response to their service requests and the timely resolution of their issues. They appreciated the technicians' ability to diagnose and fix problems efficiently.
Customer Service Excellence
The company's customer service team, including Tiffany, Morgan, and Joyce, were praised for their friendly and helpful demeanor. They ensured that customers' concerns were addressed promptly and effectively.
High-Quality Workmanship
Multiple reviewers praised the quality of work performed by the company, including the installation of new AC units, heating and air systems, and plumbing work. They appreciated the attention to detail and the commitment to excellence.
